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Your ReputationSolution

Service Disclaimer

The recovery and reputation industry is full of misleading claims. We're explicit about what our services do, what they don't, and what the realistic limits are.

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Account recovery

We provide professional services to assist legitimate account owners in recovering access to their own social media, email, and platform accounts through the official identity-verification pathways those platforms provide.

What we deliver

  • Evidence packaging that meets each platform's actual verification standard.
  • Case submission through verified Trust & Safety partner channels where available.
  • Post-recovery hardening: passkey configuration, session audit, threat assessment.

What we do not do

  • We do not break into accounts. We do not bypass platform security. We do not exploit vulnerabilities. Recovery is exclusively for the original, verified account owner.
  • We do not request your live passwords. Anyone — including impersonators of us — asking for a password is running a scam.
  • We do not guarantee recovery for every case. Platform decisions are outside our direct control. We assess feasibility honestly during the free 60-minute review and decline cases we don't believe we can resolve.

Reputation management

Our reputation services use a combination of suppression, owned-property development, earned media, and lawful removal pathways to address negative content.

What is removable

Content that meets the legal or policy bar for removal:

  • Defamatory statements (false facts) with available evidence.
  • Copyright violations through DMCA processes.
  • Personal data violations under GDPR right-to-be-forgotten (EU/UK).
  • Content violating a platform's specific policies (doxxing, non-consensual imagery, hate speech).

What is not removable

Content that cannot ethically or legally be removed:

  • Truthful, lawfully published news coverage in legitimate publications.
  • Honest negative reviews that don't violate the platform's policies.
  • Public court records (in jurisdictions where they're public by law).
  • Statements of opinion clearly identified as such.

For non-removable content, we suppress visibility through page-1 displacement strategies. Suppression typically takes 90–180 days for a single negative result and 6–12 months for comprehensive rebuild.

What we will refuse

  • Engagements to remove content that is true and lawfully published — no matter what the fee offered.
  • Pay-to-remove arrangements with reviewers, publishers, or other parties.
  • Fraudulent DMCA, defamation, or RTBF claims.
  • Acquisition of fake reviews or other forms of review manipulation.
  • Engagements where the requester cannot demonstrate ownership or proper authorization.

Realistic timelines

We provide written timeline estimates in every engagement letter. Typical ranges:

  • Standard account recovery: 24–72 hours for first-pass success.
  • Complex multi-platform recovery: 5–10 business days.
  • Single result suppression off page 1: 90–180 days.
  • Full reputation rebuild: 6–12 months.
  • Right-to-be-forgotten request resolution: 30 days for clear cases, longer for contested cases.
  • AI search engine correction: 30–90 days.

AI search engine correction — what we actually do

Increasingly, the first place a stranger learns about you is not Google's blue links — it's an AI answer from ChatGPT, Perplexity, Google AI Overviews, Gemini, or Claude. These engines synthesize their answers from web content they've indexed, which means a defunct or retracted news story can keep haunting your name long after it stops mattering on the open web. We address this on three fronts:

  • Source-level correction: where an outdated source still ranks, we coordinate corrections, retraction notes, or update requests with the original publisher.
  • Direct AI feedback: each major AI engine provides a feedback channel for incorrect or outdated outputs (Perplexity's feedback button, OpenAI's "something wasn't right" flow, Google's AI Overview feedback). We file structured corrections through these channels with documentation. They process slowly but they do process.
  • Counter-content publication: we publish authoritative, freshly-dated content on properties the AI engines weight highly (your own site with proper Schema.org markup, your LinkedIn, Wikipedia where appropriate). Over the next index cycle the engines re-rank.

Realistic timeline: 30–90 days for clear factual errors, 90–180 days for narrative shifts. We monitor what each engine is saying about you on a quarterly cadence and document the change over time.

Not legal advice

Information on this site and in our communications is general and educational. It is not legal advice. For legal questions specific to your situation, consult a qualified attorney. Where engagements require legal coordination, we work with vetted external counsel — never as a substitute for licensed legal representation.

Honest assessment promise

The 60-minute free assessment is genuinely free and genuinely an assessment. If we believe your case is unlikely to succeed, we tell you that — and decline. Declining a case is more honest than charging for a long-shot.

Questions

If anything in this disclaimer is unclear, email [email protected] and we'll explain in plain language before any engagement.